Frequently Asked Questions
Everything you need to know about our premium leather goods.
What kind of leather do you use for your products?
We exclusively use 100% full-grain leather, the highest grade available. It is prized for its durability and the unique patina it develops over time.
How should I care for my leather items?
To maintain the quality, we recommend using a specialized leather conditioner every 3-6 months and avoiding prolonged exposure to direct sunlight or moisture.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that personalized or embossed items are final sale.
Do you offer a warranty on your goods?
Yes, all Leatherman products come with a lifetime warranty against manufacturing defects in materials and craftsmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.